Signing in to Outlook

    Since January 2021, we have been using to Microsoft 365 Exchange Online as our email provider. This means that you will need to login to your new Outlook account in order to use any MCBC email inboxes.


    If you have already linked a previous MCBC email account (that connected to the old email provider) to your device you will need to remove that old account and re-add the Outlook account as a new one or else you will not receive any new mail.


    Accessing from the web (OWA) – no offline access

    1. Go to https://outlook.office.com

    2. When greeted with the login page, sign in with your credentials

    3. You can choose to stay signed in by clicking ‘Yes’ – this is not recommended if you are using a shared computer

    4. Your Outlook email should load up


    Accessing from Apple device – offline access

    1. Go to Settings app -> Mail -> Accounts

    2. Click ‘Add Account’

    3. Click ‘Microsoft Exchange’

    4. Type in your email address and optionally add a description for your new inbox

    5. You will be directed to a login page, type in your password

    6. Unless you choose to use MCBC email account for contacts, calendars, reminders, notes, etc. only switch on ‘Mail’

    7. Go to the Mail app and your account should load up


    Accessing from Outlook desktop app (Windows) – offline access

    1. Go to File -> Add Account (or skip this step if you don’t have an existing account added to Outlook)

    2. Type in your email address

    3. You will be directed to a login page, type in your password

    4. Unless you want Windows to save your MCBC account, click “No, sign in to this app only”

    5. You will be prompted to restart Outlook, after restart the account should show up. Allow some time for your computer to download all emails from the server and sync


    Accessing from Outlook desktop app (Mac) – offline access

    1. Go to Outlook -> Preferences [⌘,] -> Accounts, then click the ‘+’ symbol at the bottom of the box and click ‘New Account’ (or skip this step if you don’t have an existing account added to Outlook)

    2. Type in your email address

    3. You will be directed to a login page, type in your password

    4. The account should show up after being added. Allow some time for your computer to download all emails from the server and sync


    Questions, or need assistance? Submit a ticket via the IT support portal - support.mcbc.org.au

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